Lady Law Group PLLC – Messaging Terms of Service
Lady Law Group PLLC (“we,” “us,” or “our”) provides SMS/text messaging as a convenient way to communicate with clients and prospective clients regarding personal injury and related matters.
Types of Messages
By providing your mobile phone number and expressly consenting, you agree to receive non-promotional, informational, and client-care SMS messages. These may include:
- Intake and case evaluation follow-ups
- Appointment scheduling and reminders
- Requests for additional information or documents
- Case status updates
- Secure links for reviewing or signing documents
- Other administrative communications related to your potential or existing legal matter
We do not send promotional or marketing text messages without separate express written consent that fully complies with all applicable laws.
How Consent Is Obtained
Consent is collected via an unchecked checkbox on our website forms. The language presented is:
“By checking this box, you expressly consent to receive SMS/text messages from Lady Law Group PLLC for client care communications, including intake follow-ups, appointment scheduling and reminders, case updates, document requests, and secure links for e-signing. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time. Reply HELP for assistance. You may revoke consent at any time.”
Opt-Out
You may revoke consent and stop receiving SMS messages at any time by replying STOP to any message we send. We will send a confirmation reply, after which you will no longer receive text messages from us. To re-enroll, simply provide your number and consent again through our website.
Help
Reply HELP to any message for assistance, or contact us directly at 888-554-0303 or info@ladylawgroup.com.
Rates & Frequency
Message and data rates may apply according to your carrier plan. Message frequency varies depending on your case needs and communications. Contact your wireless carrier for details about your text or data plan.
Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
Privacy
Your SMS consent and mobile information are handled in accordance with our Privacy Policy. We do not share your opt-in data or consent information with third parties or affiliates for marketing purposes. Limited sharing occurs only with service providers necessary to deliver the SMS service.
Compliance
All SMS communications comply with the Telephone Consumer Protection Act (TCPA), Florida law, and carrier requirements (including A2P 10DLC registration standards through our platforms such as Filevine and RingCentral). We maintain records of consents as required and honor opt-out requests immediately.
Changes
We may update these Messaging Terms of Service from time to time. The version posted on this page is the current one. Your continued consent after any update constitutes acceptance.
By consenting to receive SMS messages, you confirm that you have read, understood, and agree to these Messaging Terms of Service.